Overview


Refund Policy

At Gourban Creeds, we strive to provide you with the best experience possible. If you are unsatisfied with your purchase, we’re here to help.

Digital Products and Subscriptions:

  1. Refunds: We offer a 30-day money-back guarantee on all digital products and subscriptions purchased directly from our website. If you are unsatisfied with your purchase, you may request a refund within 30 days of the purchase date.
  2. Refund Process: To request a refund, please contact our customer support team at support@gourbancreeds.com with your order details and the reason for the refund request. Once we receive your request, we will review it and process your refund immediately.
  3. Exceptions: Please note that certain digital products and subscriptions, such as personalized content or services explicitly stated as non-refundable at the time of purchase, may not be eligible for refunds.

Physical Products:

  1. Returns: If you receive a damaged or defective physical product from Gourban Creeds, you may be eligible for a return and refund or replacement. Please contact our customer support team within 7 days of receiving the product to initiate the return process.
  2. Refund Process: To request a return and refund for a physical product, please contact our customer support team at support@gourbancreeds.com with your order details, description of the issue, and photographic evidence if applicable. We will guide you through the return process and provide further instructions.
  3. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.

Additional Information:

  1. Refund Timeline: After approval, refunds will be issued to the original payment method within 7-10 business days. Depending on your payment provider, the refund may take additional time to reflect in your account.
  2. Contact Us: If you have any questions or concerns about our refund policy, please don’t hesitate to contact us at support@gourbancreeds.com. Our dedicated customer support team is here to assist you.

By making a purchase on the Gourban Creeds website, you acknowledge and agree to abide by the terms of this refund policy.

Last updated: [09/05/2024]

This refund policy is subject to change without prior notice. Please refer to this page for the most current version.

Refund From

If you want to refund your product then fill out this form our team will contact you as soon as possible.